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✈️FAST FREE SHIPPING WORLDWIDE on all orders over $70
Casa Loréna products are shipped the very next business day if the order is placed after 11 am AEST. Some of our products come from Europe. In this case, they can take up to 30 days for delivery. The products made in Australia, if you reside in Australia, should take no more than 30 days.
Casa Lorena ships worldwide. Those living outside of Australia may find that some products can take up to 30 days for delivery. However, due to the Covid Pandemic, these may be delayed. we ask that you please be patient as this is something out of our control.
We will not ship to a post office box. Receivers' first and surname, address, state, and postcode are required.
Our products are shipped via normal standard postage. Unless the consumer is willing to pay for express post. We use Australia Post, DHL, or Toll, depending on where the consumer is located. The quickest option is always chosen.
- Unfortunately No.
We don't offer order cancellations for change of mind.
We have a 30-day return policy, which means you have 07 days after receiving your item to request a return. Please check out our SHIPPING & RETURN POLICY for more information.
We will accept any returns for all damaged items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases.
We're confident our premium curated products selection will meet or exceed your expectations but if an unfortunate item is received damage and or faulty and you wish to make a return - please contact our support team and we will respond within 24 hours to assist with the process.
We accept all Payments by Visa, Mastercard, and American Express, PayPal, Google Pay and Shop pay and Afterpay.
We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated collections. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you.