Shipping Policy

Casa Loréna products are shipped the very next business day if the order is placed after 11 am AEST. Some of our products come from Europe, some from China, and several from our USA, Spain, and Australian warehouses. In this case, they can take up to 30 days for delivery, dependent of course, where you are located. The products made in Australia and stored in our Australian warehouse, and you reside in Australia, should take no more than 14 days.

Casa Loréna ships worldwide. Those living outside of Australia may find that some products can take up to 30 days for delivery. However, due to the Covid Pandemic, these may be delayed. We ask that you please be patient as this is something out of our control.

We will not ship to a post office box. Receivers' first and surname, address, state, and postcode are required. A mobile number is also required, should we be required to get in touch with you, for any reason concerning your order.

Our products are shipped via normal standard postage. Unless the consumer is willing to pay for express post. We use Australia Post, DHL, or e-parcel, depending on where the consumer is located. The quickest option is always chosen. 

Casa Lorena can be contacted via email: casalorena@mail.com.